Amazon.com Inc. became the latest company to turn to drone delivery when it announced last month it would soon start delivering products to customers in Lockeford, Calif.
From an article in Morning Consult by Chris Teale.
Amazon joined the likes of Walmart Inc. and Google’s drone company Wing in announcing drone delivery service in some areas this year, as companies look to use the skies in new ways to get products to consumers.
But according to a Morning Consult survey, there is still some way to go before the public starts trusting the aircraft to deliver products to homes and businesses. More than half of U.S. adults (57%) said they had little or no trust in the devices for deliveries, compared to 43% who said they had “a lot” or “some” trust. That is in line with the perspectives of some Lockeford residents who were less than enthused about the arrival of drone deliveries in their city.
Despite initial public reluctance, drone companies cited figures from last year that found that once people experience drone delivery for themselves, they approve. In a survey of Christiansburg, Va., residents where Wing delivers, researchers at the Virginia Tech Mid-Atlantic Aviation Partnership found that 87% of those who responded said they liked the idea of drone delivery.
A Morning Consult survey conducted late last year found that net comfort with using package delivery drones (the share who said they are comfortable using them minus the share who said they are uncomfortable using them) was marginally positive.
Those figures, combined with the opportunity to impact package delivery and use local skies to bring more products to consumers, give those in the sector hope for the future as services ramp up.
“The mailbox has not been disrupted since 1858,” said Dan O’Toole, founder and chief executive at drone package receiving and storage developer DroneDek Corp.
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